Changing social and workplace behaviours offer great potential to re-think the modern workplace, and in doing so reduce the amount of space used by the enterprise and at the same time improve workplace culture and employee satisfaction – ultimately leading to improved business performance through reduction of cost and greater productivity. Through research findings, case studies, presentation and audience discussion this session will explore the theory, the evidence, issues and implications and the benefi ts of new approaches to allocating and using space inside and outside an organisation’s offices.

OBJECTIVES

• Understand what is driving workplace change and how this impacts upon space utilisation
• Be able to draw upon real examples of what others are doing.
• Be able to assess the potential for implementing similar strategies in your own organisation.

Mr. Peter Andrew is the Director of Strategic Briefi ng based in the DEGW Asia-Pacific Melbourne offi ce. Peter has over 19 years experience with commercial, government and university clients and is an expert in strategic
briefi ng, tenant research, building appraisal, space planning and space budgeting with practical experience working with clients throughout Australia, New Zealand and Asia. He teaches at university and for the professional development programme of CoreNet Global.

Post Occupancy Evaluation (POE) is critical for evaluating the performance of a building and judging whether a project has met the client’s need and expectations. POEs can be used to review the process of achieving the project including the resources used, whether it was on time or on budget. POE can also be used to look at
both how a building is operated and managed, and its strategic value. It is, therefore, an integral part of the building’s life cycle. The research and toolkit review the individual developed, and proprietary based POE products, and move beyond them, providing structured guidance enabling useful feedback for managing building portfolios and for developing and designing future buildings. It is relevant for all types of project regardless of size and complexity.

OBJECTIVES

• Develop a matrix in tabular form of the individual components and elements of the different models and methods used;
• Support the matrix with descriptions and explanations on the IMPLEMENTATION, OPERATIONAL and STRATEGIC review stages including the components and elements within;
• Publish HEFCE Good Management Practice estates Toolkit;

Mr. Mel Barlex is Director of Estates & Facilities for the University of Westminster. He is experienced as an executive and at board level with extensive strategic and operational experience working in the UK and overseas. His experience includes developing and implementing strategic real estate solutions involving property and land disposal/acquisitions plus successful multi-million dollar capital programs and projects, with considerable experience of leading organisational change to deliver improved services. Mel is a Chartered Building Surveyor with an MBA in strategic management and an MCR (Masters in Corporate Real Estate – Corenet Global). He is a member of the RICS (Royal Institution of Chartered Surveyors), BIFM (British Institute of Facilities Managers) and Corenet Global.

This inspiring workshop will examine the synergy between accommodation and organisation. Its main themes are facility management today, whether to design for change or for chance, space planning: playing with lego, the integration of FM/maintenance and exploration, SSC in multi-tennanted buildings, outsourcing and required skills, and the design of fl exible multitennanted buildings.


OBJECTIVES

• Be ready for the future: integration of design, building and FM.
• Strategic level: to built is not a goal at itself but a need for the organization.
• Learn the effect of building for the future or the future building for you.

Mr. Sven Dekker (1963) graduated in Architecture and Real Estate and has a long-standing background in consultancy with respect to corporate real estate management and facility management issues. In his current position, he is responsible for the operational management, human resources management, turnover and
sales of part of ICS. He manages complex projects in the fi eld of (accommodation) strategy and policy, project management and (facility) organisation development in the profi t and non-profi t market. He is visiting lecturer at the Amsterdam School of Real Estate and a member of IFMA.

Mrs. Sabine van der Wijden (1975) graduated in hospitality management and business administration and has a standing background in consultancy with respect to change management, business process redesign,
reorganizing and workplace strategy. In her current position as manager she is responsible for turnover and sales of part of ICS, coaching and innovation of services. She manages complex projects in the fi eld of workplace strategy, redesigning facility management organizations, major outsourcing projects, change management and complex relocation projects in the profi t and non-profi t market. She is a visiting lecturer at the study centre of facility management in Holland.

Workplace systems are truly becoming enterprise in scale, driven by the need to share and collaborate around workplace information with people throughout the organisation and by the need to have a global view of workplace information - across all sites and all business units. Today’s workplace professionals know that technology plays a vital role in improving customer service and driving down costs. One of the key ways that facilities can help is by linking facility information such as space and utilisation to other systems like real estate, maintenance and portfolio management systems. The challenge lies in making sure the integrated solution will deliver the results needed by the organization.

OBJECTIVES

• Better understanding issues.
• Identify best practices.
• Integrate ideas at work.

Mr. Michael Schley is the CEO of North Carolina-based FM:Systems, which he founded in 1984 with the vision of creating a fl exible, comprehensive facility management system that could be easily used by facility planners and managers. Michael was the original developer of FM: Forecast and FM: Space software programs and is recognised throughout North America for his expertise in computer-aided facility management. Before founding FM: Systems, Michael was Corporate Director of CAD services for CRS Sirrine, an international architecturalengineering firm headquartered in Houston, Texas. He has a Master of Architecture degree from the School of Design at North Carolina State University and a Bachelor of Arts degree from Case Western Reserve University.