To acquire valuable techniques to ensure effective career management and long-term job success you need to understand the dynamics of an effective job search and how to gain an audience in front of decision makers. You also need to polish your market-driven resume, pick up networking strategies and develop a life-time strategy to maximise success. This presentation will examine the strategies that cover the complete life cycle of gaining new employment, maximising success on the job, knowing when to jump ship for new career opportunities and learning how to maximise ongoing success through the power of networking. It will look at
key sourcing strategies and recruiting trends to minimise lost compensation, and focus on being prepared for the next opportunity and learning the importance of referrals.

OBJECTIVES

• Acquire valuable techniques to ensure effective career management and long-term job success.
• How to conduct an effective job search campaign.
• How to develop and achieve life goals.


Mr. Joe Carroll is Vice-President, Human Resources for IST Management Services in Atlanta, Georgia. IST is a national facilities management company providing mail, copy and technology services for large corporations.
Joe has over 20 years experience in managing human resource departments for major corporations and has been with IST since its inception over 10 years ago. His primary functions are executive recruiting and management training. His recruiting efforts helped his company grow by a total of 70% during the last two years making IST one of the fastest-growing, privately-held, dedicated facilities management companies in the USA. Joe earned his Bachelor’s Degree in English from Queens College and earned his MBA from St. John’s University (formerly The College of Insurance) in New York. He is certifi ed as a senior professional in human resources by the Society for Human Resource Management.

Understanding, and being understood by clients, customers, consultants, contractors and suppliers, will enable facility managers to ensure that everyone is focusing on the same goals. As facilitators, FMs directly or indirectly ensure that matters are effectively resolved through bringing all sides together, helping meetings
run smoothly and allowing all sides to have their say at the appropriate time. This interactive session aims to provide tools to address all these different elements of communication from appreciating the underlying concerns of the customer, to answering those diffi cult questions. It looks at intellectual, emotional and practical issues, visual and verbal communication, and provides insights into ways in which the individual can operate more effectively in the future.

OBJECTIVES

• Develop understanding of the dynamics that exist between clients and customers and their building owners and managers, consultants, contractors and suppliers.
• Prepare and participate in meeting situations so that optimal outcomes are achieved.
• Devise, format and present information in a way that is clearly understood and elicits critical feedback.


Ms. Santa Raymond is an architect and interior designer, an RIBA Client Design Advisor and a design communicator. As an NLP practitioner, she consults, lectures, teaches and runs seminars worldwide. Santa was responsible for the offi ce section in the Architects’ Handbook, and writes on the built environment for national and technical press.