Performance contracting is an effective vehicle in achieving energy efficient use of resources. It also assists in delivering high quality facilities maintenance through reengineering and transformation of services. However, the cases where total performance-based solutions have been used are few, especially in the health care sector. This presentation will explore the risks, barriers and advantages inherent in such contractual arrangements. Based on the research findings in various hospitals in Hong Kong, performance contracting will be demonstrated to be a viable solution to different modes of operations in public and private hospitals.


OBJECTIVES

• Sustainable development and various environmental issues;
• Facilities management in healthcare setting as a profession to contribute and add value to the core services;
• Energy management in the context of performance contracting;
• Essential ingredients and successful implementation of Performance contracting;
• Explore the integrated approach as a model to facilitate the process of driving performance contracting.

Professor David Scott is Professor and Head of Department of Civil Engineering at Curtin University of Technology in Perth, Australia. His main areas of research interest have focused around construction management and engineering economics. As the complexity and scope of construction-related research projects grows it is important to develop cooperative teams of researchers who can use their different skills and experience to produce high quality, practical solutions to real problems. In line with this philosophy Professor Scott is continuing to work on research projects with colleagues in Hong Kong, where he last worked, and also developing new links with colleagues in Curtin and around Australia.

Mr. Eric K S Chan is Senior Hospital Manager (Facility Management), Kowloon West Cluster, Hospital Authority, specializing in Maintenance Management, Quality Management and Built Environment Issues. Prior to this, he was Maintenance Manager at Hong Kong Telecommunications Limited and Colliers Jardine Property (HK) Limited. He has received his Master of Science in Construction and Real Estate and then further obtained his second Master in Health Services Management from Hong Kong Polytechnic University. He is a
PhD candidate with research focus on energy management in FM context. He has successfully led his Facility Management Department to win the Outstanding Team Award 2003 of the Hospital Authority. He is Registered Professional Surveyor, Chartered Building Surveyor, Chartered Builder and Fellow Member of Hong Kong Institute of Facilities Management.

Signifi cant challenges lie ahead in moving our building stock towards longer term sustainable development. Air pollution, energy consumption, climate change, resource depletion, waste generation, water pollution, biodiversity and indoor environmental quality are wellrecognised concerns that sooner rather than later must be balanced with societal needs and economic prosperity. This presentation will identify the wider ranging and longer term factors that need to be addressed in the pursuit of sustainable development, and how the property and facility management sector can best embrace these. Case examples from the HK-BEAM green building label (Hong Kong Building Environmental Assessment Method) and its 100+ assessed projects will be used to share examples of action in property and facility management in Hong Kong.

OBJECTIVES

• Define corporate social responsibilities for Facilities Management
• Identify sustainability opportunities
• Benchmark sustainability performance


Mr. Kevin Edmunds is Chief Operating Officer of the Business Environment Council, an independent and cross-sector Hong Kong business association dedicated to sustainability. An environmental professional with 14 years experience in Asia and Europe, his particular expertise lies in the design, construction and operational performance of buildings. Kevin is a founding Executive Committee Member of the not for profi t HK-BEAM Society that governs the implementation of the HK-BEAM green building label,. He has an MSc in Energy Conservation and the Environment from Cranfi eld Institute of Technology and a BSc honours in Physics from Manchester University in the UK.

Sustainability is a process, not a destination. The process starts with a well thought-out sustainability policy that includes building operations. An effective approach to sustainability involves policy development, transformation of that policy into an action plan that includes operational practices, and a methodology for constant measurement and improvement. How do you develop your sustainability policy? How do you transform your policy into an action plan? How can you measure the effectiveness of the plan? How is the participation of the design team and its interaction with facility management affecting the success of your plan? This presentation will focus on overall concepts and new systematic approaches to plan and implement business processes, potential outcomes of sustainable operations, and how best to measure performance of sustainable practices.

OBJECTIVES

• Learn strategies to develop a sustainability policy and turn that policy into a sustainable operations plan.
• Identify at least 5 key performance indicators that will help you measure the effectiveness of your sustainability plan.
•Learn how to use a scorecard approach to measuring the effectiveness of your sustainability plan.

Mr. Christopher Hodges, P.E., CFM, IFMA Fellow, is a founding Principal of Facility Engineering Associates and has more than 25 years of experience in building operations and facility management. He has a Masters Degree in Materials Science and Engineering from Johns Hopkins University and Bachelor’s Degree in Civil
Engineering from Clarkson University. He is a Registered Professional Engineer, Certifi ed Facility Manager, and LEED Accredited Professional. Mr Hodges is an IFMA certifi ed instructor, and IFMA and RICS Fellow. He is also a member of the adjunct faculty in the George Mason University certificate program in Facility Management.