FM Outsourcing Research - Lawrence Lok


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Research must be the bedrock on which the facility management industry is founded. As a relatively new industry or profession we are still building this foundation and will be for some time to come. Couple this with the huge changes that are happening in the way we organize work places and it is clear to see that research in all areas of FM is of immense importance to the future of the industry / profession and should be supported wherever possible.
Lawrence Lok is currently starting his doctorate research in the field of FM outsourcing. His study will investigate the performance of outsourcing service providers in Hong Kong’s FM industry with a particular interest in the cause and effect between outsourcing modes and user satisfaction.
In order to complete his study he needs feedback from FM professionals in Hong Kong. You can assist in this research by spending a few minutes of your time to answer 4 questionnaires that will be issued over a period of time.
The first questionnaire is available now and can be downloaded from here. This paper includes a resource nomination work sheet, where you can either nominate yourself or another member of your staff (with their permission) to be a part of the research panel under 3 headings - Client, Service Provider or Consultant.
Please get involved and help Lawrence to complete his research.
Please note: to see and be able to download the attached document you must register as a member of this site.
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Last Updated (Monday, 22 August 2011 12:05)
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